Allpets & Aqualife Clinic en Singapore

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comentarios 5

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  Muhammad Izzat

  :: 14 February 2018 18:59:06

  Send 3 of our cats on seperate occasions for spaying and all of them was a wonderful & pleasant experience. The staffs were very friendly and helpful. Hassle free & efficient service. Two thumbs up!!!

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  Jack Phua

  :: 03 February 2018 11:17:09

  Very popular especially during weekend. Team are professional and helpful.

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  AlongTheSubway

  :: 24 December 2017 21:22:33

  The service was friendly. I had brought my cat here sometime ago. And they were patient with my frightened cat. Be aware its mostly "dog patients" so assure your cats more

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  Ju Annette

  :: 25 November 2017 10:37:00

  This is going to be a long post but I am posting my true real-life experience with this clinic and I will be providing my honest feeling about this vet. My dog has been with them for 6 years and going. There was once that she have to had a major operation and was being operated by Dr Wong which left afew months ago.For choosing of vet wise, I would suggest to the public if its your first time there, go for the more experienced one as I realised that the vet left after working for a few years which I finds it annoying as I have to keep looking for a "regular" vet which can tend to my dog all the time instead of changing vet and have to explain all of my dog situations, although they might have history of the dog but I heavily doubt that the "new" vets will run thru the history before tending to my dog. Personally, my dog have seen quite afew vets although I have tried to keep it to the lowest as possible. Currently, I will just mentioned some which is still working over there. These advises are based on my free will and speech, which one can don't heed as afterall, to be honest, it's your choice if you would like to listen to it or not. Dr Marese Ong - She is a very friendly but take her work seriously. She have shown alot of concerns towards pets and she is the type that "when its time to play,we play. when its time to study.we study." My dog doesn't usually get to visit her often due to time issues, but she never fails to show her professionalism towards caring for the pet. Dr Bernice Cheng, she is the vet that I won't recommend to anyone. She is like that type of customer service staff that serve rich but ignore the poor. I remembered when my dog was hospitalized, perhaps she isn't the appointed vet for my dog, hence, she would care LESS about my dog. (PS:I am aware that vet earns commissions but this is totally unprofessional.) During the period that my dog was hospitalized, she have shown little interest in caring for my dog,as she was the appointed vet for weekends, and the words she uses isn't tactful enough. I remembered clearly that sentence she told me which was "Your dog is dying soon, you just be prepared for her funeral." I am shocked by how straight and direct she was, and sorry to disappoint her, my dog is still WELL AND KICKING AND IS ALIVE due to another vet which helps me to save my dog life by trying all sorts of methods and not giving up. As a vet, you should learn to talk tactfully and even though , you're giving a bad news, say out with empathy. As what if something was to happen to your child, you wouldn't like a doctor to say that right? Dr Winnie teo & Dr Frederic chua- I hasn't let my dog get consult by them yet so I can't comment much.My dog used to have a regular vet which tends to her, but left SG to Australia for further studies. Reasons for visiting:They have vet which are eagle to help heal your pets if you get the right vet for it. As i notice that actually some vet is specialized in their own way. It's better to do more research about it than just poppin in the store wanting to get a vet when eventually, as the result might turn out to be bad or worst than you expected.The counter staff are friendly and no matter how busy they are, they will try to find time to communicate with the customer. An advise, once you've chosen the vet, and if you felt that its the right vet for your pet, stay with the vet. This is 1 feedback I hope the clinic can take into consideration, which is to put some vet on standby for emergency case.There are times when I would like to book for a appt to check my dog but the staff informed that all the vet are full for the day,meaning they don't have free slots. I wish to comment that we are able to predict when we can bring our dog there for dental check etc but we can't predict when our dog need emergency treatment. This is the only part the clinic need to be aware of.Above are all my personal and true experience, and no falsify information being given. Its up to you if you would like to heed the advise or not. Thank you for reading.

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  LT M

  :: 23 October 2017 15:15:31

  Brought my 14 yr-old dog to vet and was attended by Dr Nally. She spent more time trying to convince us to do tests on my dog than diagnosing his condition. We did a blood test and my dog was found to be healthy despite his age. He was prescribed with antibiotics for his urinary infection, on second day he started to vomit and by third day he could neither eat nor move. We called the vet and they just told us to rush him down for emergency operation. They insisted it wasn't an allergic reaction to the meds they prescribed. How can they just decide to operate on my old dog without further diagnosis? We stopped feeding the meds and he got better but his condition was worse than before the visit. Totally regretted bringing him there. I do not know if they regularly disinfect the clinic because we found ticks on my dog after his visit. That's completely unacceptable.